Privacy Policy

Effective Date: June 26, 2024
1. Introduction
Brilliance Lab (“we,” “us,” “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.brilliancelab.au (the “Site”). Please read this privacy policy carefully.

2. Information We Collect
Personal Data: We may collect personal information, such as your name, email address, phone number, and other contact details when you voluntarily provide it to us through forms on our Site. Usage Data: We automatically collect information about your visit to our Site, including your IP address, browser type, operating system, pages viewed, and the dates/times of your visits.

3. How We Use Your Information

We may use the information we collect to:
  • Provide, operate, and maintain our Site.
  • Improve, personalize, and expand our Site.
  • Understand and analyze how you use our Site.
  • Communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the Site, and for marketing and promotional purposes.
  • Process your transactions and manage your orders.
  • Send you emails and other communications.
  • Find and prevent fraud.
4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except:

With third-party service providers who assist us in operating our Site, conducting our business, or serving our users, so long as those parties agree to keep this information confidential. When required by law or to protect our rights, property, or safety, or that of others. In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.
6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:
  • The right to access – You have the right to request copies of your personal information.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal information, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal information, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track the activity on our Site and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Site.
8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Privacy Policy.
9. Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email: ignite@brilliancelab.au

By visiting this page on our website: https://brilliancelab.au/connect/

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